Privacy Policy
Effective Date:February 16,2025
1. Introduction
Welcome to JusHi ("the application"). We prioritize your privacy and are committed to protecting your personal information. This policy explains the type of information we collect, how we use and protect it, and your rights regarding your data. Please read it carefully to ensure you understand and agree to the terms before using JusHi.
2. How We Use Your Information
We collect and use your information to deliver a seamless, secure, and personalized experience. Below are the key ways we use your data:
2.1 Providing and Improving Services
• Ensure core app features and services are available, such as account creation, profile management, and content sharing.
• Analyze user behavior and app usage trends to identify bugs, enhance app performance, and introduce new features.
• Monitor server health to ensure the availability and stability of our services.
2.2 Managing Your Account
• Facilitate the creation and maintenance of your account, including username, avatar, and other profile settings.
• Provide customer support to address questions, troubleshoot issues, or process user requests.
• Monitor suspicious activity to maintain the security of your account and prevent unauthorized access.
2.3 Personalizing Your Experience
• Recommend content, activities, and interactions aligned with your preferences and behavior within the app.
• Customize notifications, alerts, or messages based on your activity history.
• Collect feedback to refine the app experience and tailor features to your needs.
2.4 Ensuring Security and Compliance
• Detect, investigate, and prevent potential fraud, abuse, or security breaches.
• Encrypt and safeguard personal information to prevent unauthorized access and misuse.
• Comply with local and international data privacy laws, regulations, and legal inquiries.
3. Information We Collect
We gather several types of information to offer, maintain, and improve our services. Below is a breakdown of the categories of information collected:
3.1 Account Information
• User ID: A unique identifier linked to your account for security and management purposes.
• Username: The display name you choose for use within the app.
• Avatar: The profile image or picture you upload, which is visible to other users.
3.2 Usage Data
• Operation Logs: Records of your interactions, such as posting content, adding friends, or sending messages.
• Feature Interaction Data: Logs on the pages you visit, features you engage with, and the duration of each interaction.
3.3 Device Information
• Device Details: Information such as your device model, brand, operating system, and version.
• Network Data: Your network type (Wi-Fi, cellular), IP address, platform, and carrier information.
• Hardware Identifiers: Device ID, Ad ID, and other unique identifiers associated with your device.
3.4 Analytical Data
• Activity Logs: Dates, times, and actions performed within the app, such as logging in or viewing specific pages.
• Crash Reports and Error Logs: Data about app failures and hardware events to improve stability and user experience.
• Ad and Marketing Data: Your Ad ID may be used to assess the effectiveness of marketing campaigns and deliver personalized ads.
• Third-Party SDKs: We use several third-party SDKs to enhance app functionality and analyze user data:
￮ Adjust SDK: Used for tracking and analyzing user acquisition and attribution. It helps us understand the effectiveness of marketing campaigns and user engagement across different channels.
￮ Firebase Crashlytics: Used for real-time crash reporting and error tracking. This allows us to quickly identify and resolve issues, improving app stability and overall user experience.
￮ Facebook SDK: It helps us gather insights into ad performance.
￮ Appsflyer SDK: Used for mobile attribution and marketing analytics. Appsflyer helps us understand the sources of app installs, monitor user engagement, and optimize marketing campaigns to enhance user acquisition and retention.
These SDKs assist in providing a better user experience by helping us understand app usage, enhance stability, and tailor content to user interests.
4. Information Sharing and Disclosure
We take the protection of your personal information seriously and only share it in limited circumstances, as outlined below:
4.1 With Your Consent
• We will only share your information with third parties when you provide explicit and informed consent.
4.2 Business Partners and Service Providers
• We may collaborate with trusted partners (e.g., infrastructure providers, analytics companies, and payment platforms) to deliver, support, and improve our services.
• These third parties are bound by data protection agreements and strict confidentiality obligations, ensuring they process your information solely for the specified purpose.
4.3 Legal and Safety Obligations
• We may disclose your information to comply with laws, regulations, legal inquiries, or government requests.
• Data may also be shared to protect the safety, property, and rights of JusHi, our users, or the public.
4.4 Business Transfers
• In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets. The new entity will continue to protect your information following this policy.
4.5 Marketing and Performance Partners
• We work with third-party platforms such as Appsflyer and Facebook to analyze user behavior and optimize marketing efforts.
• These partners handle data following strict security protocols to ensure your personal information is protected.
4.6 User Rights Regarding Data Sharing
• Our users have the right to know whether their personal data is shared with third parties. We are committed to transparency and will inform users about any sharing of personal data, the purpose behind it, and with whom it may be shared, in accordance with applicable data protection laws. If you have questions about how your data is handled, please feel free to contact us.
5. Your Rights Regarding Personal Information
At JusHi, we respect your control over your personal information. You are entitled to exercise the following rights:
• Access: You can request a copy of your personal information stored in our systems.
• Correction: If your personal data is incorrect or incomplete, you can ask us to update or correct it.
• Deletion: Under certain circumstances, you may request the removal of your personal data from our records.
• Restrict Processing: You have the right to limit how your data is processed in specific situations.
• Objection: If you believe our data processing infringes on your rights, you may object to it.
To exercise these rights or for any questions, please contact us through the information provided at the end of this policy.
6. Permissions
To offer a seamless experience, JusHi may request access to several device permissions. These permissions are only used with your explicit consent and can be changed at any time through your device settings. Below are the permissions JusHi may request:
• Camera: This permission allows you to capture photos or videos directly within the app, such as for updating your profile or sharing content. It only activates when you actively use this feature.
• Photo Library: We request access to your photos for uploading and sharing images, like profile pictures or posts. This permission is triggered only when you choose to share media.
• Microphone: This permission is used for recording audio during in-app voice calls or audio messages, activated only when you initiate audio-related actions.
• Advertising IDs: We may collect your device’s advertising ID to optimize marketing strategies and deliver relevant offers based on your app interactions.
• External Storage (Read): This permission allows us to access your device storage to get pictures from your phone's photo album or files to send in chat or upload avatars.
We prioritize your privacy and ensure that all permissions are used solely for their intended purposes. You can manage or revoke these permissions at any time through your device settings.
7. Data Retention
We retain personal data only for as long as necessary to provide our services and meet legal obligations. Here’s how different types of data are managed:
• Account Information: Retained while your account is active or required to offer services.
• Device and Usage Data: Stored for troubleshooting, analytics, and optimization for a reasonable period.
• User-Generated Content: Content such as posts, images, and videos will be stored as long as needed to provide services unless you request deletion.
• Legal Compliance: In certain cases, data will be retained longer to meet legal requirements, prevent fraud, or enforce agreements.
When data is no longer necessary, we will securely delete or anonymize it.
8. Legal Basis for Data Processing
At JusHi, we ensure that our data processing aligns with relevant privacy laws. Here are the primary legal bases we rely on:
• Consent: When required, we obtain your explicit consent before collecting or processing personal data.
• Contractual Obligations: We may process data to fulfill the terms of a service agreement or provide specific features.
• Legitimate Interests: Data processing may occur to enhance user experience, maintain app performance, or ensure security.
• Legal Compliance: Some processing is necessary to meet legal or regulatory obligations.
• Public Interest: In rare cases, processing may occur to address matters of public importance.
9. Your Privacy Rights under International and State Laws
We adhere to privacy regulations worldwide, ensuring compliance and protecting your rights regardless of your location:
• GDPR: For EU and EEA residents, we comply with the General Data Protection Regulation (GDPR).
• CCPA: California residents are protected under the California Consumer Privacy Act (CCPA), which includes your right to know whether your personal data is sold, and the option to opt-out of such data sales.
• VCDPA: For users in Virginia, we comply with the Virginia Consumer Data Protection Act (VCDPA), granting you the right to know, access, and manage how your personal information is used.
• PIPEDA: In Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA) governs our data practices.
• LGPD: For Brazilian users, we follow the Brazilian General Data Protection Law (LGPD).
• Other Jurisdictions: We also comply with relevant local privacy laws depending on where you use our services.
10. Information Security Measures
Protecting your personal information is a top priority at JusHi. We implement the following measures:
• Firewalls and Threat Detection: Technologies are in place to prevent unauthorized access and safeguard against potential risks.
• Access Controls and Audits: Only authorized personnel have access to sensitive data, and regular audits maintain high security standards.
While we strive to maintain robust security, no system is entirely foolproof. We continuously enhance our security measures to protect your data.
11. Your Rights Regarding Personal Information
You have several rights concerning the data we collect and process:
• Right to Access: Request a copy of the personal data we store.
• Right to Correction: Ask us to update inaccurate or incomplete information.
• Right to Deletion: Under certain conditions, request the removal of your personal data.
• Right to Restrict Processing: Limit the processing of your personal data in specific situations.
• Right to Data Portability: Request that your data be provided in a transferable format.
• Right to Object: Object to the processing of your personal data, especially for legitimate interests.
• Right to Withdraw Consent: If data processing relies on your consent, you can withdraw it at any time.
• Right to File a Complaint: You have the right to lodge a complaint with your local data protection authority if your rights are violated.
12. California Privacy Rights under CCPA
If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with the following additional privacy rights regarding your personal information:
• Right to Know: You have the right to request information about the categories and specific pieces of personal data we collect about you, including:
￮ The types of personal information we have collected.
￮ The sources from which we collect your personal information.
￮ The business or commercial purpose for collecting or selling your personal information.
￮ The categories of third parties with whom we share your personal information.
￮ The categories of personal information disclosed or sold to third parties (if applicable).
• Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions. For example, we may retain your information if it is necessary to:
￮ Complete the transaction for which the information was collected or provide a service you requested.
￮ Detect security incidents, protect against malicious or illegal activity, and prosecute those responsible.
￮ Comply with a legal obligation or exercise our rights under the law.
￮ Otherwise use the information for internal, lawful purposes that are compatible with the context in which you provided it.
• Right to Opt-Out of Data Sales: You have the right to opt-out of the sale of your personal information to third parties. To exercise this right, you can adjust your privacy settings in our app or contact us through our designated privacy request channels. We do not sell your personal information to third parties unless you have explicitly opted into such arrangements.
• Right to Opt-Out of Targeted Advertising: You may choose to stop the sharing of your personal information for the purpose of targeted advertising or personalized marketing. This right ensures that you have control over whether your data is used to tailor advertisements to your interests. Adjust your privacy settings or contact us to exercise this right.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights under the CCPA. This means:
￮ You will not be denied goods or services.
￮ You will not be charged different prices or rates for goods or services, including through discounts, benefits, or penalties.
￮ You will not receive a different level or quality of goods or services.
￮ However, if the exercise of your rights results in us providing a different service or experience due to the lack of certain data, we will inform you.
• Right to Know If Data Is Sold: You have the right to request specific details on whether your personal information has been sold and, if applicable, the categories of third parties to whom it was sold. This includes:
￮ Details on what categories of personal data were sold.
￮ The identity or categories of third-party purchasers.
￮ The purpose for which the data was sold to each party.
To exercise any of these rights, you may contact us through our designated privacy request channels provided in the privacy policy. Verification of your identity may be required to process requests. We are committed to responding to all verified requests within the timeframes required by CCPA regulations.
13. Virginia Privacy Rights under VCDPA
If you are a resident of Virginia, the VCDPA grants you specific privacy rights:
• Right to Access: Obtain information on what personal data we collect and process.
• Right to Correct: Update or correct inaccurate personal data.
• Right to Delete: Request deletion of your data unless retention is legally required.
• Right to Data Portability: Access your data in a portable format.
• Right to Opt-Out: Choose to opt-out of the processing of personal data for targeted advertising, sale, or profiling.
14. LGPD Compliance for Brazil
For users in Brazil, we comply with the LGPD, offering the following rights:
• Right to Access: Request information about what data we hold and why.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Deletion: Request the deletion of data unless retention is legally required.
• Right to Be Informed: Know with whom we share your data and for what purpose.
• Right to Withdraw Consent: Withdraw consent for data processing at any time.
• Right to Object: Challenge data processing that relies on legitimate interests.
• Right to Data Portability: Request your data in a portable format.
• Right to Lodge a Complaint: File a complaint with the National Data Protection Authority (ANPD) if your rights are not respected.
15. Opt-Out Rights for Data Processing
You have the right to opt out of certain data processing activities:
• Personalized Advertising: Adjust your settings to prevent data use for targeted ads.
• Data Sharing: Opt out of sharing data with third parties for marketing or analytics.
• Withdrawal of Consent: Revoke your consent for specific data processing activities at any time.
• Data Analysis: Opt out of analytics used to enhance services or personalize experiences.
To exercise these rights, contact us through the provided channels, and we will process your request promptly.
16. Protection of Minors
JusHi is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have inadvertently gathered personal data from a user under 18, we will act swiftly to delete such information from our records. If you believe we may have unintentionally collected information from a minor, please notify us immediately.
17. Privacy Policy Updates
This Privacy Policy may be revised from time to time to reflect changes in our operations, technology, or to comply with new legal obligations. When significant modifications are made, we will notify you through in-app alerts or other communication channels. If required, we will seek your consent for these changes to ensure your understanding and agreement. We recommend reviewing this policy periodically to stay informed about how your data is managed.
18. Data Controller Information
The designated data controller for JusHi is Liam Dawson, responsible for overseeing the collection, use, storage, and disclosure of personal data through our services. If you have any questions regarding the handling of your data, please contact us at:
• Email: motaz2632@gmail.com
19. Data Protection Officer (DPO)
For inquiries or concerns related to the processing of your personal data or your privacy rights, you may reach out to our Data Protection Officer (DPO), Liam Dawson. The DPO ensures compliance with privacy regulations and addresses your data-related requests promptly.
• Email: motaz2632@gmail.com
• Address: Sudan,khartoum,omdurman,1111
20. Contact Information
If you have questions or need further assistance regarding this Privacy Policy or the management of your personal data, please contact us through the following channels:
• Email: motaz2632@gmail.com
Thank you for using JusHi. Your privacy is a top priority, and we are committed to maintaining your trust by protecting your personal information.